Archive for the ‘OMS News’ Category
This makes me smile.
Mr. Sorofman hasn’t met OMS yet.
Other Voices: Envisioning a Software Distribution Hub: “Today’s approaches are too slow, costly and chaotic to address modern system complexity and IT budgets”
Once your new ESD infrastructure is in place, who is going to use it?
If you are about to answer “customers”, don’t bother. That response too easy and too broad.
The list of users that we create in this step is different from project stakeholders. A User is one who will engage the features and functions of the system on a routine basis (double your bonus points if your stakeholder list includes real Users).
Who is responsible for the final approval to “ship” content?
Who manages the part-numbers that for sale and distribution?
Who will submit the files to the public-facing tools?
Who is responsible for creating and approving accounts?
Who are the customer service personnel that will support the process?
List the users, and make sure to add their backups. Plan to involve this group in planning, testing, and post launch audit meetings. As these are the folks who will be using your ESD tools each day or week they are your internal user community. These are the folks getting your product to your customers today, and bearing the burden of any antiquated processes, so its extremely important to bring each of them tangible benefits with your ESD project.
Perfect Friday Chart!
You gotta love Jessica Hagy. If you’ve got the skills you should be able to widen the valley in that curve significantly. Have a nice weekend all. [via Cool Infographics] FlowingPrints – Get cool data prints, spread awareness, and support FlowingData.
You gotta love Jessica Hagy. If you’ve got the skills you should be able to widen the valley in that curve significantly.
Have a nice weekend all.
[via Cool Infographics]
FlowingPrints – Get cool data prints, spread awareness, and support FlowingData.
Our CEO, Keith Caveney, (and one of the founders of OMS SafeHarbor) was interviewed by the Level3 “Red Couch” team at the recent Game Developers Conference (GDC) in Austin, Texas.
The interview was clipped into a short three minute segment. If you are interested in more detail on why OMS SafeHarbor is bringing our software and entitlement management tools to the gaming community, its definitely worth watching.
You can find the interview with Keith on this Level3 Red Couch page.
Software related links to start your week!
Find more Software Business information OMS SafeHarbor.
The month of July was good to OMS SafeHarbor.
I am pleased to report that we have received a supplier award from a customers for excellence in electronic fulfillment operations.
This award is a testament to old-fashioned hard work by engineering and operations professionals at both organizations.
The thing we are most proud of is not simply that our software and services have been recognized by a customer to be measurably valuable (though that is nice), but this award was presented to OMS based upon measured achievement of business goals established by marketing, engineering, operations, and finance, more than a year ago.
A formal scorecard was used to evaluate objective achievement of goals in the following areas;
Our software and services (any CRM, ERP, or software license management tools that you use for that matter) are a means to an end, and not an end in themselves. Too often we get caught up in the latest technology, or gadget features. Its our job as tool providers to make sure we are focused on the goals of the business that those tools support.
If you have questions about the scorecard, or the scorecard process for managing business objectives in software and license management, just drop us a line.
Find out more about software distribution, CRM, licensing and entitlement management by visiting OMS SafeHarbor.