OMS SafeHarbor

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Archive for the ‘OMS News’ Category

Other Voices: Envisioning a Software Distribution Hub

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This makes me smile.
Mr. Sorofman hasn’t met OMS yet.

Other Voices: Envisioning a Software Distribution Hub: “Today’s approaches are too slow, costly and chaotic to address modern system complexity and IT budgets”

(Via Dr.Dobb’s Architecture & Design Articles.)

Written by admin

June 7, 2010 at 23:06 pm

Electronic Software Delivery – Best Practices Part 4 – List your Users

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Once your new ESD infrastructure is in place, who is going to use it?

If you are about to answer “customers”, don’t bother. That response too easy and too broad.

The list of users that we create in this step is different from project stakeholders. A User is one who will engage the features and functions of the system on a routine basis (double your bonus points if your stakeholder list includes real Users).

Who is responsible for the final approval to “ship” content?

Who manages the part-numbers that for sale and distribution?

Who will submit the files to the public-facing tools?

Who is responsible for creating and approving accounts?

Who are the customer service personnel that will support the process?

List the users, and make sure to add their backups. Plan to involve this group in planning, testing, and post launch audit meetings. As these are the folks who will be using your ESD tools each day or week they are your internal user community. These are the folks getting your product to your customers today, and bearing the burden of any antiquated processes, so its extremely important to bring each of them tangible benefits with your ESD project.

Written by admin

April 16, 2010 at 13:56 pm

Monday Morning Head-Start from OMS SafeHarbor [Software Business Links]

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Software related links to start your week!

1. Decision making and ROI – Forrester

A little dense for Monday Morning, but still interesting.

2. Stop Listening to Customers

Yes.

Find more Software Business information OMS SafeHarbor.


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Written by admin

February 15, 2010 at 12:22 pm

Information vs. Confusion

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Perfect Friday Chart!

Information vs. Confusion: “Information vs. Confusion

You gotta love Jessica Hagy. If you’ve got the skills you should be able to widen the valley in that curve significantly.

Have a nice weekend all.

[via Cool Infographics]

FlowingPrints – Get cool data prints, spread awareness, and support FlowingData.

(Via FlowingData.)

Written by admin

October 23, 2009 at 13:16 pm

Posted in OMS News

OMS SafeHarbor CEO on gaming, software and speed

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Our CEO, Keith Caveney, (and one of the founders of OMS SafeHarbor) was interviewed by the Level3 “Red Couch” team at the recent Game Developers Conference (GDC) in Austin, Texas.

The interview was clipped into a short three minute segment. If you are interested in more detail on why OMS SafeHarbor is bringing our software and entitlement management tools to the gaming community, its definitely worth watching.

You can find the interview with Keith on this Level3 Red Couch page.

Monday Morning Head-Start from OMS SafeHarbor [Software Business Links]

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Written by admin

August 31, 2009 at 2:46 am

OMS SafeHarbor Wins Software and License Delivery Supplier Award

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The month of July was good to OMS SafeHarbor.

I am pleased to report that we have received a supplier award from a customers for excellence in electronic fulfillment operations.
This award is a testament to old-fashioned hard work by engineering and operations professionals at both organizations.
trophy.jpg
The thing we are most proud of is not simply that our software and services have been recognized by a customer to be measurably valuable (though that is nice), but this award was presented to OMS based upon measured achievement of business goals established by marketing, engineering, operations, and finance, more than a year ago.

A formal scorecard was used to evaluate objective achievement of goals in the following areas;

Technology
Quality
Responsiveness
Delivery
Cost
Innovation

Our software and services (any CRM, ERP, or software license management tools that you use for that matter) are a means to an end, and not an end in themselves. Too often we get caught up in the latest technology, or gadget features. Its our job as tool providers to make sure we are focused on the goals of the business that those tools support.

If you have questions about the scorecard, or the scorecard process for managing business objectives in software and license management, just drop us a line.

Find out more about software distribution, CRM, licensing and entitlement management by visiting OMS SafeHarbor.


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Written by admin

August 5, 2009 at 16:24 pm

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